Privacy Policy

This Privacy Policy explains how LUA Wedding Agency ("we", "us", "our") collects, uses, and protects personal data when you use this website. By using this website and submitting your information, you agree to the processing of your personal data as described in this Policy.

1. Data Controller

LUA Wedding Agency
Contact details are available on this website.

2. Personal Data We Collect

We may collect and process the following personal data:

• first and last name;
• email address;
• phone number;
• information voluntarily provided via contact forms or questionnaires;
• technical data: IP address, device type, browser, operating system, language;
• usage data: pages visited, time spent on the website, interactions.

3. Purpose of Data Processing

We process personal data for the following purposes:

• responding to inquiries and providing consultations;
• preparing personalized service proposals;
• communicating with users before entering into a contract;
• improving website functionality and user experience;
• website analytics and performance measurement;
• marketing and advertising optimization.

4. Legal Basis for Processing (GDPR)

Personal data is processed based on one or more of the following legal grounds:

• user consent (forms, cookies);
• pre-contractual necessity (responding to service inquiries);
• legitimate interest (website analytics, service improvement, marketing).

5. Third-Party Services and Tracking Technologies

This website uses third-party services that may collect data through cookies and similar technologies:

• Google Analytics — website traffic and behavior analysis;
• Google Ads — advertising performance measurement;
• Meta Pixel (Facebook / Instagram) — analytics, remarketing, and personalized advertising;
• Tilda — website hosting and form data processing.

These services process data in accordance with their own privacy policies.

6. Cookies

Cookies are small text files stored on your device to ensure proper website functionality and analytics. We use the following types of cookies:

• Essential cookies — required for website operation;
• Analytics cookies — to analyze user behavior and improve the website;
• Marketing cookies — for advertising and remarketing purposes.

You may manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

7. Data Sharing

We do not sell or rent personal data. Data may be shared only when necessary:

• with analytics, advertising, or hosting providers;
• to comply with legal obligations;
• with the user's explicit consent.

8. International Data Transfers

Some data may be processed outside the European Economic Area (EEA) by third-party services such as Google and Meta. Such transfers are protected by appropriate safeguards in accordance with GDPR requirements.

9. Data Retention

Personal data is stored only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

10. Data Security

We apply reasonable technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.

11. Your Rights (GDPR)

If you are located in the European Union, you have the right to:

• access your personal data;
• request correction or deletion of data;
• restrict or object to data processing;
• withdraw consent at any time;
• request data portability;
• lodge a complaint with a data protection authority.

Requests can be submitted via the contact details provided on this website.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this website.